1. Return Eligibility

We accept returns under the following conditions:

  • The item must be unused, in its original packaging, and in resellable condition.
  • Return requests must be made within 30 days of delivery.
  • Certain items, such as customized products and clearance items, are non-returnable.

2. Return Process

  • Email us with your order number and reason for return.
  • We will provide return instructions, including the return shipping address.
  • The customer is responsible for return shipping costs unless the item is defective or incorrect.

3. Refunds

  • Refunds are processed once the returned item is inspected.
  • Approved refunds will be credited back to the original payment method within 7-10 business days.
  • Shipping fees are non-refundable.

4. Exchanges

  • If you received a defective or incorrect item, we will provide a replacement at no additional cost.

5. Cancellations

  • Orders can be canceled within 24 hours of placement. Once shipped, an order cannot be canceled.